Lodging Professional Certification Program

Certified Hospitality Supervisor (CHS)

Download CHS Application

Today, The Certified Hospitality Supervisor (CHS) program recognizes those individuals who have demonstrated outstanding supervisory skills and have displayed the commitment and talent needed for a managerial career in the hospitality industry.

The CHS designation may be used on letterhead, business cards, and other writings. The CHS lapel pin and certificate are the visible symbols of the holder's status and achievement.

Qualifications for CHS Certification

Candidates may pursue the CHS designation through one of two options: Plan A is for those beginning a career in hospitality; Plan B is for those with supervisory experience. Both plans require the successful completion of a comprehensive examination.

Plan A Eligibility

• Completion of the 9-workbook Supervisory Skill Builders series in preparation for the CHS test. (Candidates will be asked to sign the series-completion acknowledgment statement on the CHS Application Form.)

OR

• Successful completion of the Educational Institute's Hospitality Supervision course (#251) OR Hospitality Human Resources Management course (#357).

AND

• Understanding that acceptance into the CHS program allows six months from successful completion of the CHS test to secure full-time employment as a qualifying supervisor* in the hospitality industry and to have held one or more such positions for minimum of 3 months. Once EI verifies this experience through a letter from a candidate's employer(s), he/she will be awarded the CHS designation.

Plan B Eligibility

• Current full-time employment as a qualifying supervisor* in the hospitality industry; served in one or more such positions for a minimum of nine months.

*A qualifying supervisor is a person who supervises two or more individuals; has job duties that are at least 20 percent supervisory in nature and include such tasks as scheduling, training, interviewing, disciplining, inspecting, and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and has input on hiring and firing decisions within a department.

How to Apply for CHS Certification

1. Download application or request by mail, phone or fax. You must have Adobe Acrobat to view this application form. Click Adobe Acrobat to download program.
2. Complete and return the application form by mail or fax, along with all supporting documentation and the application/examination fee.
3. Ask supervisor to complete and return the CHS Recommendation/Employment Verification Form that comes with the application. Within three weeks, the Educational Institute will review the application and send notification of acceptance.
4. Successfully complete the CHS comprehensive exam through a group certification-review class or through an approved proctor. (Consult the calendar for information on review classes and examination sessions.)

Streamlining Exam Preparation Time

A number of resources are available to help prepare for the CHS comprehensive examination:

• Supervisory Skill Builders This 9-workbook series is an important first step toward CHS certification. Contains need to know information on how supervisors should carry out their responsibilities to management as well as employees. Highlights include: You As a Supervisor, Leadership, Time Management, Improving Communication, Handling Problems and Conflict, Conducting Orientation and Training, Motivation and Team Building, Staffing and Scheduling, Improving Employee Performance. For prices and additional information, call the Educational Institute at (407) 999-8100; fax (407) 236-7848.
• CHS Review Classes and Exam Sessions Participate in an informally led review workshop, then take the CHS exam. See the calendar.

California Lodging Professionals Who Are Certified Hospitality Supervisors (CHS)

Ms. Angie Ayon, CHS	Radisson Hotel and Conference Center
Mr. Kevin Bazant, CHS	The Mosser Hotel
Mr. Kevin Berry, CHS	Trigild Corporation
Ms. Maureen Elias, CHS	Good Nite Inn-San Diego
Ms. Rebecca Foley, CHS	Clarion Anaheim Resort
Mr. Jeffery Michael, CHS	Quality Inn & Suites
Ms. Retha Morley, CHS	Holiday Inn Buena Park Hotel
Ms. Maria Nunez, CHS	Good Nite Inn-San Diego
Mr. Jesus Ochoa, CHS	Crowne Plaza Union Square
Mr. Craig Parker, CHS	Sheraton Gateway Hotel
Ms. Beth Reilly, CHS	Best Western Sunrise Hotel
Mr. Pascual Rivas, CHS	Clarion Anaheim Resort
Ms. Stephanie Thomas, CHS	Le Merigot Beach Hotel & Spa
Ms. Connie L. Twigg, CHS	Landmark Inn Fort Irwin
Mr. Chris Wilson, CHS	Ramada Limited
Ms. Rama Alvarez, CHS	Hilton Garden Inn Cupertino
Mr. Calvin Anderson, CHS	Navy Lodge Moffet Federal Air Field
Ms. Lisa Bell, CHS	Residence Inn by Marriott
Mr. Fernando Castro, CHS	Anabella Hotel
Ms. Shannon Fuentes, CHS	Navy Lodge North Island
Mr. John Kemmerer, CHS	Comfort Suites
Mr. Hector Mejia, CHS	Quality Suites Hotel
Ms. Nicole Monet, CHS	Navy Lodge San Diego
Ms. Deborah Moreno, CHS	Good Nite Inn
Mr. Ricardo Ortiz, CHS	Studio Lodge Hotel
Mr. Joe Powers, CHS	W Los Angeles Westwood Hotel
Mr. Michael Roberson, CHS	Holiday Inn Express & Suites
Ms. Cassandra Rodenhauser, CHS	Comfort Suites
Mr. Joseph Sou, CHS	Best Western Antelope Valley Inn
Ms. Connie Twigg, CHS	Landmark Inn
Mr. Raja Verma, CHS	Days Inn - Fresno South
Mrs. Julie Wilson-Zahner, CHS	Holiday Inn Carlsbad By The Sea