CH&LA’s national affiliate, the American
Hotel & Lodging Association created the Stars of the Industry awards program more than 40 years ago to recognize
outstanding accomplishments in the lodging industry. Today, the concept
remains the same — to honor lodging employees and properties
that best symbolize the quality service of the industry.
CH&LA's Stars of the Industry Awards are presented by USA TODAY.
Here are the details of the 2008 Stars of the Industry Award winners:
The Outstanding Lodging Employee of the Year award recognizes an employee of a CH&LA member lodging property who goes above and beyond normal job responsibilities. Nominees are judged on outstanding and unusual service to the property, to the guests, and to the community. This year's winners are:
Small Property
Maria Cardenas, Jose Cisneros, Tanvir Sheikh
Vagabond Inn Los Angeles
Medium Property
Mary Stone
Doubletree Guest Suites Anaheim
Large Property
Kevin Wong
Hotel Nikko San Francisco
The Outstanding Manager of the Year award recognizes exceptional performance by a supervisory employee to their subordinates, to guests, and to the community. This year's winner is:
Large Property
Philippe Striffeler
Hotel Nikko San Francisco
The Outstanding General Manager of the Year award honors a hotelier who has demonstrated superior professionalism in operating a CH&LA member property and taken a leadership role in the industry by actively participating in association, community, or industry programs
Small Property
Maureen Raynaud, General Manager
Dolphin Bay Hotel & Residence
Medium Property
Wes Tyler , General Manager
Chancellor Hotel on Union Square
Large Property
John Steinbach , General Manager
Embassy Suites Resort Lake Tahoe
CH&LA Lodging Property Achievement Awards
A Community Service Award is given for a program that demonstrates to residents that the individual property is responsive to the local community. Examples include campaigns to benefit local or national service organizations or charities, service to any part of the community through a special project, and joint undertakings with community groups for the benefit of the area.
Small Property
Chancellor Hotel on Union Square
Large Property
Courtyard Marriott San Diego Central
A Guest Relations Award is given for programs that develop a climate conducive to new or repeat business, create goodwill among guests, provide special services, reverse negative public relations situations, or effectively solve guest complaints.
Small Property
Chancellor Hotel on Union Square
Category Special Events-Ongoing
Ongoing special events awards are given for programs or campaigns that demonstrate a creative approach to scheduled events, anniversaries, charity events, holidays, or special publicity events.
Large Property
Loews Coronado Bay Resort – Coronado
The Good Earthkeeping Award recognizes lodging properties that have developed a culture toward integrating environmental management practices that improve everyday operations and the bottom line, while maintaining quality service and meeting guest expectations. The program must demonstrate success in one or more of the following areas: energy conservation, solid waste reduction, effluents and emissions, water conservation, purchasing and business issues.
Small Property
Wuksachi Lodge
Large Property
Barona Valley Hotel - Lakeside
2006 Stars of the Industry Award Winners
2005 Stars of the Industry Award Winners
