Seminars / Webinars

CH&LA's Monthly Webinar Series:
Take a look at some of our past members-only webinars

AutoClerk - "Yeild Management 101: Everything you always wanted to know but were afraid to ask!"
TripAdvisor - "50 Million Reasons to Get Involved with TripAdvisor"
emTrRAiN - "Top HR Issues to Have on your Radar and the Tools to Address Them"
Constillation Energy - "Ten Energy Related Facts That Can Directly Impact Your REV-PAR"

RezStream - "ADA Website Accessibility Tips"

 CLICK HERE to view our webinar archive in the Members-Only Area  


EMV: Are You Ready…Or Not?

Credit Card processing guru, Art Lieberman, will conduct a webinar explaining the origins of the new chip cards and the EMV terminals required to process them. He will explain the impact on banks, processors, merchants and consumers and also explain the chronology of getting the new program going and simplify confusion that it has caused.

Operational Solutions to Offsetting the Increased Minimum Hotel Wage

In order to mitigate the impact of the increased wage, hotels should consider evaluating their operations to find ways to offset these costs. This presentation reviews ways that establishments can cut operational costs in order to keep their bottom lines intact while avoiding mistakes that could lead to costly litigation.

Low Season Strategies

Just because your property has a low season doesn’t mean that you have to have a low level of revenue! Learn how to effectively market your low season to your guests, whether that’s through email marketing or creating low season specialty packages or everything in-between. RezStream’s Digital Marketing Manager Liz Day will share a variety of tried and tested tactics to add to your toolkit. You’ll understand how to adapt your marketing and messaging to continue high season revenues year-round.