Seminars / Webinars

CH&LA's Monthly Webinar Series:
Take a look at some of our past members-only webinars

AutoClerk - "Yeild Management 101: Everything you always wanted to know but were afraid to ask!"
TripAdvisor - "50 Million Reasons to Get Involved with TripAdvisor"
emTrRAiN - "Top HR Issues to Have on your Radar and the Tools to Address Them"
Constillation Energy - "Ten Energy Related Facts That Can Directly Impact Your REV-PAR"

RezStream - "ADA Website Accessibility Tips"

 CLICK HERE to view our webinar archive in the Members-Only Area  

 

Simply Service: How to Gain Guest Loyalty

Creating guest loyalty is critically important in today’s competitive environment. Simple, yet highly effective means of delighting the guest are introduced. Insights in to the preferences, behaviors and needs of Millennials, both guests and employees, will be included in this practical course!