CH&LA's Monthly Webinar Series:
Take a look at some of our past members-only webinars

AutoClerk - "Yeild Management 101: Everything you always wanted to know but were afraid to ask!"
TripAdvisor - "50 Million Reasons to Get Involved with TripAdvisor"
emTrRAiN - "Top HR Issues to Have on your Radar and the Tools to Address Them"
Constillation Energy - "Ten Energy Related Facts That Can Directly Impact Your REV-PAR"

RezStream - "ADA Website Accessibility Tips"

 CLICK HERE to view our webinar archive in the Members-Only Area  


The American’s with Disabilities Act: Service Animals at your Hotel

Despite existing Department of Justice regulations on the definition of a service animal, many hoteliers and their guests still have questions about such areas as cleanup fees, property access, and defining who is allowed to have an animal. As we mark the 24th anniversary of the Americans with Disabilities Act (ADA), join this important Webinar during which these and more questions will be answered. Discuss new regulations addressing miniature horses and how they apply to the lodging industry, pick up some quick tips, and learn which questions you can and cannot ask about service animals.

Counseling, Disciplining, and Terminations - Best Practices for Avoiding Risks

Disciplining employees is a difficult part of supervision and management and one that no manager wants to face. However, when it is necessary, employers need to know how to do it properly, effectively - and legally. Join HR Ideas for an educational webinar where you'll learn best practices for disciplining, counseling and, if necessary, terminating an employee.

Financing Hotel Projects from $500,000 to over $25,000,000

Join CH&LA and CDC Small Business Finance for an essential webinar, and hear successful hospitality project examples from the Nation's largest SBA Lender, find out why hotel financing in CA has increased 300% over last year, learn how you can take advantage of 85% fixed-rate financing on multiple hotel project and much more.

7 Tips for Attracting Hotel Guests with Pinterest

Pinterest is becoming a powerhouse in the world of digital marketing. The visual network has 60 million global active users around the world, with over 1 in 3 American women on Pinterest. Pew research has reported that 28% of Pinterest users have a household income of $75,000 or more. In this webinar, you will learn what Pinterest is, who is using Pinterest, and what the benefits are. You will then receive 7 tips for how to use Pinterest to attract hotel guests

To Outsource or not to Outsource: That is the Question

This webinar will cover the outsourcing of entire departments by hotel properties and the potential liabilities involved from a risk management and employment law perspective including, but not limited to, joint employer liability, indemnification, correct classification of employees vs. independent contractors, pros and cons of the practice and other considerations.