Member Services

Members of the California Hotel & Lodging Association receive special savings for a variety of hospitality industry products and services as a benefit of membership with CH&LA. Click on any of the buttons below for more information.

CH&LA Publications
LobbyLights Service Animal Guidelines
Job Industry Descriptions CH&LA Member's Only Section Tutorial Employer Posters



Take advantage of a new member benefit available to your property at NO COST to you! CH&LA has partnered with LobbyLights to provide comprehensive wage and benefits data specific to the hotel industry. As an active CH&LA member, you will receive an annual subscription to this valuable compensation data available 24/7 for twelve continuous months. You will now be able to compare your employees’ wage & benefits with other local hoteliers. Click here to learn more. To sign up, simply log onto and use the discount code CHLA2016 and begin your survey today!


Green Key Global

Green Key Eco-Rating Program and Meeting Program - CH&LA Special Member Discount 

CH&LA Members receive a discount on Green Key Global is a leading environmental certification body offering a suite of programs and resources designed specifically for the lodging industry.  The Green Key Eco-Rating and Green Key Meetings Programs are graduated rating systems recognizing hotels, motels and resorts for their commitment to improving environmental performance. Click here for more information.


LawRoom Answers

LawRoom Answers - CH&LA Members get a free basic membership to the LawRoom ($195 Value)

Quickly find answers to over 6,000 everyday employment law questions without hassle! This unique online service provides a weekly bulletin on employment law and access to instant answers to employment law questions, each customized for your labor code and number of employees. To access this member benefit, visit the LawRoom website and click on login in at the top right. If you are going here for the first time, please click on “first-time sponsored member sign-up.”

HR Benefits

Exclusive HR Benefits including education, legal services, publications and more.

CH&LA realizes the importance of the Human Resource department and has developed many programs and services that will assist you, your staff and the personnel in the hotel to become more efficient, budget conscious and current on new legislation. We offer these tools to help you achieve excellence.

Click here for more information.


Online Donation Request Software - CH&LA Special Member Discount

ApproveForGood, a product within FrontStream, has an amazing online software product that takes managing incoming donation requests to the next level. This online platform is simple and easy to use, reports and tracks every piece of your charitable giving, and grows your marketing and sales leads. Many members of CH&LA are already using this program now, and can’t say enough about it. CH&LA members will save over 40% on the annual fee as a member benefit! Contact Thomas Nolan, Business Development Manager, 617-252-6462,



Timely Leads from Writers, Publication and Media Outlets - Free for CH&LA Members

As a member benefit, CH&LA provides Media eALERTS to all interested members. Signing up is as simple as verifying your email address, your name and property/organization and - that's it! Media eALERTS are timely leads from various writers, publications, and media outlets seeking expert comment or information for their stories. Members can sign up for this benefit HERE.

Staples Business Advantage

Office Supplies - CH&LA Members Save 40-60%

CH&LA Members save 40% to 60% with Staples Business Advantage, which offers discounts via phone, fax, in-store and online orders – FREE Shipping. Click here for an overview. Contact: Bryan Davis |  (888) 224-3784 ext. 3714 or  Visit Staples website


WageWatch - CH&LA Members Save 10%

The CH&LA Compensation Survey includes information from close to 400 participants representing nine area and 52 specific sub-markets for 38 key management, salaried, and hourly jobs. Results are reported statewide as well, providing you with timely data on hiring rates and average compensation in the most comprehensive survey for the California lodging industry. Click here to subscribe today!

Heartland Payment Systems

Heartland Payment Systems

Credit & Debit Card Processing - CH&LA Members Save 10%

Heartland Payment Systems provides CH&LA members the best possible pricing on card processing, payroll solutions and marketing solutions designed to help grow your business. Heartland offers wholesale pricing and easy-to-read statements so you know exactly what you're paying for. Our dedicated local sales team and 24/7 customer service is waiting to assist your business with solutions and savings you deserve. Contact us at

Constant Contact

Constant Contact

Email Marketing Solutions – CH&LA Members Save 25% 

Constant Contact is the easy, effective and highly affordable way to get your message out. Retain current guests and attract new ones with scenic email newsletters and more. CH&LA members receive a 25% discount for a 12 month prepay or a 20% discount for a 6 month prepay. Visit Constant Contact website



Music Licensing – CH&LA/ AH&LA Members Save 1%

ASCAP & BMI - Reduced fee contracts for music listening 
Contacts: General Licensing Department - Broadcast Music, Inc. (877) 264-2136 | American Society of Composers, Authors & Publishers (800) 505-4052 | Visit ASCAP/BMI website



Employment Services - CH&LA Members Save 20%

CH&LA Members save 20% with Hcareers. With over 800,000 visitors each month, Hcareers is the premier choice for hospitality job seekers across the country. To post a job visit: Job Post Info.   To see available jobs visit: CH&LA's Career Center  |  (800) 832-3738 ext. 272 | Visit Hcareers website



Floral Arrangements, Flowers & Specialty Gifts - CH&LA Members Save 20%

FTD - Discounted rates for organization & employee usage. Contact: (800) SEND-FTD – Promo code 4101 | Visit FTD website

AAA TourBook

AAA TourBook – CH&LA Members Save 10-25%AAA

Discounted listings & advertising opportunities
Contact: Kelly Pile - Avenue 25 Advertising & Design | (602) 864-1233 x5 or visit AAA Tourbook website