Stars of the Industry

 

Stars of the Industry Awards
View Photos from Past Stars of the Industry Awards Events

CH&LA’s Stars of the Industry Awards will honor the lodging employees and properties that best symbolize the quality service of the industry.

CH&LA & CABBI member properties are eligible to nominate one employee from their staff for Outstanding Lodging Employee, Manager of the Year, General Manager of the Year, the HD Supply Housekeeping Award, the Steven Porter Emerging Hospitality Leader of the Year, the Women in Lodging Connect Leader of the Year award or as the Peggy Mosley Innkeeper of the Year. In addition, properties may enter their best  lodging property programs in three categories of CH&LA's Property Achievement Awards - good earthkeeping, guest services and community servicen. You may submit one entry per category. All entrants must be from a CH&LA and/or CABBI member property in good standing.

Nominations are closed. Please check back in 2018 for further details. 
 

 

2017 Stars of the Industry Award Categories:

Outstanding Lodging Employee of the Year

This award recognizes an employee of a CH&LA member lodging property who goes above and beyond normal job responsibilities. Nominees are judged on outstanding and unusual service to the property, to the guests, and to the community. Sponsored by Embassy Carpets

Outstanding Manager of the Year

This award recognizes exceptional performance by a supervisory employee to their subordinates, to guests, and to the community.

Outstanding General Manager of the Year

This award honors a hotelier who has demonstrated superior professionalism in operating a CH&LA or CABBI member property and taken a leadership role in the industry by actively participating in association, community, or industry programs.

HD Supply Housekeeping Award

This award gives lodging properties the opportunity to recognize a non-management housekeeping staff member for outstanding efforts and contributions to their hotel's housekeeping operations.  This award is to recognize housekeepers/room attendants who show commitment to extraordinary guest service, exceptional cleanliness of guest rooms and public areas and a true passion for the hospitality business.

The Peggy Mosley Industry Champion Award

The Peggy Mosley Industry Champion Award honors the memory and accomplishments of CABBI founding member and CH&LA Hall of Fame inductee Peggy Mosley. This award is given to outstanding CH&LA or CABBI innkeeper(s), owner(s) or manager(s) who have demonstrated professionalism in operating a CH&LA or CABBI member property, and have taken a leadership role in our industry and in his or her community. This award will be presented to someone who embodies the spirit of hospitality, sets the standard for customer service and contributes to the economic climate in his or her community. (Nominations for this category can be made for an individual, a couple, or one group of family members from the same small property.)

The Stevan Porter Emerging Hospitality Leader of the Year

This award honors the accomplishments of Stevan Porter, the late president of the America for the InterContinental Hotels Group (IHG). This award honors an exemplary lodging employee under age 30 who has demonstrated superior professional dedication, leadership, and a fresh perspective to their job. This individual should illustrate "out of the box" thinking in their professional and personal life, and dedication to the industry by actively participating in association, community, or industry programs.

WIL Connect Leader of the Year

This award is given to a female hospitality professional who serves as a leader and role model within the hotel community. This award is not about the amount of experience or the title, but rather how time is spent in the industry.  

Community Service

Community service awards are given for programs that demonstrate to residents that the individual property is responsive to the local community. Examples include campaigns to benefit local or national service organizations or charities, service to any part of the community through special project, and joint undertakings with community groups for the benefit of the area.

Good Earthkeeping

Good Earthkeeping awards recognize lodging properties that have developed a culture toward integrating environmental management practices that improve everyday operations and the bottom line, while maintaining quality service and meeting guest expectations.

Guest Relations

Guest relations awards are given for programs that develop a climate conducive to new repeat business, create goodwill among guests, provide special services, reverse negative public relations situations, or effectively solve guest complaints.

 

Past Award Categories:

Student Member of the Year

This award recognizes a hospitality student who displays excellence in academic performance, and who is engaged with the hospitality industry through their job, volunteer activities, clubs, or other extracurricular activities.

Student Chapter of the Year

This award is judged based on how the chapter as a whole works together and excels at tasks. the winning chapter should demonstrate initiative, industry involvement, and proven success running an effective chapter, while working as a team.

Technology Innovation of the Year 

This new award recognizes a property that has used advances in technology to optimize its performance. Suppliers are also eligble and should use specific property-level case studies to illustrate the technology's success relative to guest service, cost reduction, and/or revenue growth in addition to why it is in fact innovative and how it can or will impact the industry at large.

Special Events

One-time only and ongoing special events awards are given for programs or campaigns that demonstrate a creative approach to schedule events, anniversaries, charity events, holidays, or special publicity events.

Hotels That Help - Special Recognition Award

This CH&LA supported program brings hoteliers, employees, guests, and communities together by inviting their guests to contribute $1 per night to a local charity chosen and trusted by the hotel. All of the money raised helps people in the local community. This award recognizes the lodging property which had the highest percentage of guest participation in their HOTELS that HELP program.