Seminars / Webinars

CH&LA's Monthly Webinar Series:
Take a look at some of our past members-only webinars

AutoClerk - "Yeild Management 101: Everything you always wanted to know but were afraid to ask!"
TripAdvisor - "50 Million Reasons to Get Involved with TripAdvisor"
emTrRAiN - "Top HR Issues to Have on your Radar and the Tools to Address Them"
Constillation Energy - "Ten Energy Related Facts That Can Directly Impact Your REV-PAR"

RezStream - "ADA Website Accessibility Tips"

 CLICK HERE to view our webinar archive in the Members-Only Area  


Understanding and Using Labor Productivity Measurements in Your Hotel

In our business operators are not typically focused on units of production compared to units of labor. I have a system I teach my clients that is straightforward and does not require any software. This includes how hotels can establish key business indicators “KBI’s” for individual departments to use when planning/scheduling and tracking actual results by area. This can be readily applied to any size hotel operation with no capital cost, just some work.