Member Services

Members of the California Hotel & Lodging Association receive special savings for a variety of hospitality industry products and services as a benefit of membership with CH&LA. Click on any of the buttons below for more information.

CH&LA Publications
LobbyLights Service Animal Guidelines
Job Industry Descriptions CH&LA Member's Only Section Tutorial Employer Posters


Everfi - Online Compliance Training

Over 75 courses in harassment, people and culture, data security and privacy, ethic and anti-corruption. Many courses are available in up to 30 languages. Click here to view the complete list of courses and descriptions. Member Price - $29 per person* / Non-Member Price - $129 per person*

Visit the CH&LA Online Store to purchase this training. Members must login to their CH&LA Community Portal account to receive discounted pricing.


Customized Emergency Pocket Guidebook and App

Wellspring Info is offering 10% discounts to CH&LA members who would like to purchase customized emergency pocket guidebooks or a customized emergency response app. These resources will help improve your ERP and share leading content with your employees. Click here to view ordering information and samples. 

Class Action Settlements Available!

Class Action Capital, a market leader in class action settlement claim management, is now offering their value add services to CH&LA members. They are already successfully working with CH&LA, helping to recover $1.9 million dollars for CH&LA members in a recent Class Action Settlement. There are more opportunities to come in future cases. Click here for more information!

CH&LA Insurance and Education Partner Petra Risk Solutions 

Petra Risk Solutions - CH&LA Special Member Discount

Petra Risk Solutions specializes in insurance, risk management and employee benefit solutions for the hospitality industry. As the insurer of over 3,500 hospitality assets nationwide, Petra is America’s largest Hospitality Insurance Agency. Petra is offering all members of the CH&LA exclusive discounts and access to their industry-leading Hospitality Risk Management Program, P3

Click here for more details on Petra’s exclusive workers comp program for CH&LA members.

Member Legal Advisor

CH&LA Legal Hotline

Member Legal Advisor -  Free for CH&LA Members!

Have legal questions about lodging operations or one of the new laws regarding ADA? CH&LA provides its members with a free legal advisor, Mr. Jim Abrams, to answer all of your questions. Mr. Abrams served as President & CEO of CH&LA from January 1991 through December 2008. He holds a Juris Doctor degree from the University of California, Berkeley, School of Law, and has been practicing law for over 40 years.  

Call: 800-678-2462 | Email:

Staples Business Advantage

Office Supplies - CH&LA Member Discounts

CH&LA Members get customized discount pricing on top purchased products and additional 3% off all order over $250 with Staples Business Advantage. Click here for an overview. Contact: Jessica Clark | | (916) 419 - 7824 or  Visit Staples website

Heartland Payment Systems

Heartland Payment Systems

Credit & Debit Card Processing

Heartland Payment Systems provides CH&LA members the best possible pricing on card processing.  They deliver security technology through Heartland Secure™.  Backed by a comprehensive breach warranty, Heartland Secure uses EMV, end-to-end encryption and tokenization to protect your customer’s credit card data.  Their U.S.-based service center provides live customer support 24/7, with calls answered in less than 10 seconds on average. Heartland provides you with the tools to grow and protect your business. Contact:Bobby Higdon at or 888-798-3133 x11577 |



Music Licensing – CH&LA/ AH&LA Members Save 1%

ASCAP & BMI - Reduced fee contracts for music listening 
Contacts: General Licensing Department - Broadcast Music, Inc. (877) 264-2136 | American Society of Composers, Authors & Publishers (800) 505-4052 | Visit ASCAP/BMI website



Employment Services - CH&LA Members Save 20%

CH&LA Members save 20% with Hcareers. With over 800,000 visitors each month, Hcareers is the premier choice for hospitality job seekers across the country. To post a job visit: Job Post Info.   To see available jobs visit: CH&LA's Career Center  |  (800) 832-3738 ext. 272 | Visit Hcareers website CH&LA Members Save 20%

Save on all listings and advertising features on, the leading online search directory created by meeting professionals for meeting professionals. Planners love the commission-free and registration-free business model. Contact: 866-922-8988 or visit