Member Services

Members of the California Hotel & Lodging Association receive special savings for a variety of hospitality industry products and services as a benefit of membership with CH&LA. Click on any of the buttons below for more information.

CH&LA Publications
LobbyLights Service Animal Guidelines
Job Industry Descriptions CH&LA Member's Only Section Tutorial Employer Posters


ELERTS - See Something Say Something Mobile Safety App

ELERTS, a leading provider of See Something Say Something mobile safety apps now provides CH&LA members with a state-of-the-art incident reporting & alerting solution that will allow hotel security directors and staff to report safety and security issues within seconds. For CH&LA members interested in downloading the ELERTS mobile phone application for free, click here to view the easy three-step tutorial to get started. 


Dell - Exclusive Savings for CH&LA Members

Dell is focused on delivering affordable technology solutions that enable CH&LA members to make smarter business decisions that impact their bottom line. CH&LA has partnered with Dell to bring members savings (up to 30% - 40% off the everyday price) on their systems and Dell branded electronics and accessories. Visit to shop or click here to learn more.


Take advantage of a new member benefit available to your property at NO COST to you! CH&LA has partnered with LobbyLights to provide comprehensive wage and benefits data specific to the hotel industry. As an active CH&LA member, you will receive an annual subscription to this valuable compensation data available 24/7 for twelve continuous months. You will now be able to compare your employees’ wage & benefits with other local hoteliers. Click here to learn more. To sign up, simply log onto and use the discount code CHLA2018 and begin your survey today!


Green Key Global

Green Key Eco-Rating Program and Meeting Program - CH&LA Special Member Discount 

CH&LA Members receive a discount on Green Key Global is a leading environmental certification body offering a suite of programs and resources designed specifically for the lodging industry.  The Green Key Eco-Rating and Green Key Meetings Programs are graduated rating systems recognizing hotels, motels and resorts for their commitment to improving environmental performance. Click here for more information.


HR Benefits

Exclusive HR Benefits including education, legal services, publications and more.

CH&LA realizes the importance of the Human Resource department and has developed many programs and services that will assist you, your staff and the personnel in the hotel to become more efficient, budget conscious and current on new legislation. We offer these tools to help you achieve excellence.

Click here for more information.


Online Donation and Sponsorship Management Software - CH&LA Special Member Discount

FrontStream empowers companies to give back to and connect more with local communities. ApproveForGood by FrontStream is a simple yet powerful, online donation and sponsorship management platform. Quickly respond to every requesting charity, gain visibility into which causes you are supporting, and track your donated dollars - all in one place. Easily measure your impact, and expand your business audience through your charitable work. Corporate giving has never been more efficient and rewarding for your hotel!

CH&LA members will save over 40% on the annual fee as a member benefit! Contact Rachele Dunn, Account Executive, by phone at (416) 815-8777 Ext. 422, or via email at to learn more.


Compliance Products From The California Chamber of Commerce - CH&LA Members Save 10%

California Chamber of Commerce

CalChamber is recognized as a leading provider of California-specific labor law compliance, training, and HR best practices tools. Visit CalChamber website.



Mailing and Shipping - CH&LA Members save up to 28% UPS

UPS is the world's largest package delivery company and a leading global provider of specialized transportation and logistics services, with services to more than 200 countries and territories worldwide. CH&LA Members save up to 28% with UPS. Click here to sign up online. Visit UPS website

Heartland Payment Systems

Heartland Payment Systems

Credit & Debit Card Processing

Heartland Payment Systems provides CH&LA members the best possible pricing on card processing.  They deliver security technology through Heartland Secure™.  Backed by a comprehensive breach warranty, Heartland Secure uses EMV, end-to-end encryption and tokenization to protect your customer’s credit card data.  Their U.S.-based service center provides live customer support 24/7, with calls answered in less than 10 seconds on average. Heartland provides you with the tools to grow and protect your business. Contact us at


Premium Television Service – CH&LA Members Save $5 Per Room

HBO offers many different types of packages for corporate clients, and one of them is sure to fit your business and customer needs – Receive $5 per room for launching HBO this year. Email: or Visit HBO Lodging website | (800) HBO-1HBO.

Smith Travel Research

STR - CH&LA Members Save 20% Smith travel Research

STR offers monthly, weekly, and daily STAR benchmarking reports to thousands of hotel clients worldwide. CH&LA Members save 20% to 40% on various STR products and reports. Contact: Lindsay Culbreath  |  (615) 824-8664 or visit STR website. .

Additional Advertising - CH&LA Members Save 20%

CH&LA Members can take an additional 20% off on advertising on's hotel review site.   For more details or if you have any questions, please contact the team by clicking here. CH&LA Members Save 20%

Save on all listings and advertising features on, the leading online search directory created by meeting professionals for meeting professionals. Planners love the commission-free and registration-free business model. Contact: 866-922-8988 or visit