Seminars / Webinars

CH&LA's Monthly Webinar Series:
Take a look at some of our past members-only webinars

AutoClerk - "Yeild Management 101: Everything you always wanted to know but were afraid to ask!"
TripAdvisor - "50 Million Reasons to Get Involved with TripAdvisor"
emTrRAiN - "Top HR Issues to Have on your Radar and the Tools to Address Them"
Constillation Energy - "Ten Energy Related Facts That Can Directly Impact Your REV-PAR"

RezStream - "ADA Website Accessibility Tips"

 CLICK HERE to view our webinar archive in the Members-Only Area  

 

Accessible Elements in Hospitality for Hotels & Lodging

Join CH&LA for a one-day seminar that will present a deep dive into the important issues concerning accessibility in hotels. This advanced accessibility training seminar will feature a certified access specialist (CASp) who will provide vital information about the many diverse accessibility elements in your property. 

Making Your Hotel a Job Seeker Magnet

The hiring & retention of quality employees, especially front desk and housekeeping, is vitally important for a hotel trying to maintain high satisfaction ratings & RevPAR. Unfortunately low unemployment, e-verify, and the competition for talent with alternative jobs in other industries is making it hard for Hotels to compete. This session covers creative ideas and techniques for improving your hiring and retention without breaking your budget.

Whats Next for Hotel F&B Operations

F&B has become a leading factor in developing a hotel’s personality, creating a sense of arrival and destination, and differentiating outstanding properties. What does the future of hotel dining look like? How can hoteliers convert their F&B into a foremost guest amenity, while simultaneously creating a dining destination for local clientele? Join Rafe Gabel, the Vice President of Operations at Puccini Group, for this webinar, which will explore how hotels can future-proof their existing F&B operations to stay competitive and relevant in today’s market.

6 Ways to Survive Hotel Budget Season

As budget season approaches, we’re here to help you plan for a profitable 2018 with six smart hotel sales and marketing budget strategies. The most vital component of your budget planning is taking time for thorough introspection, honest reviews of what is currently working and not working, and open conversations with your hotel owners, colleagues, sales staff, guests and even your comp set. This due diligence will give you real information and real numbers to build your budget, instead of blindly relying on your gut for what will work and what won’t.  

Hospitality and Human Trafficking: The Risk-Reward Equation

This webinar will look at opportunities and the ROI for hoteliers to address the issue of human trafficking proactively, the risks and vulnerabilities to hoteliers in regards to potential HT onsite, review some case studies, and address potential legal liability to property owners that do not intervene on time.